Readiness Checklist – ARISE Customer Service

Answer the following:

Have you ever worked as an independent contractor?*
- Yes
- No
How much experience do you have as a telephone customer service agent/representative?*
- None
- Less than one year
- One or more years
How much experience do you have working independently from home?*
- None
- Less than one year
- One or more years
What does customer service mean to you?*
Write about a time you had to resolve a problem for a difficult customer/person. Explain the situation detailing the problem and how you resolved the issue.*
What drew you to apply for this job?*
Which of the items below do you currently have or can easily acquire?*
- Select All
- Laptop or Desktop
- Windows 10
- 20GB Hard Drive
- At least 4GB of RAM
- Hard wired (Ethernet) connection to modem
- Hard wired phone line
- Dual monitors
Name*

First

Last
Date*

MM slash DD slash YYYY
Phone*
Email*