WORKPLACE LEARNING SOLUTIONS, INC.
PRIVACY POLICY
Last Updated: November 30, 2025
Workplace Learning Solutions, Inc. (“WLS,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, share, store, and protect information across all WLS websites, platforms, services, courses, tools, and subdomains.
By accessing any WLS site, course portal, digital tool, AI assistant, form, or service, you consent to the data practices described in this Privacy Policy.
1. SCOPE OF THIS POLICY
This Privacy Policy applies to all digital and online platforms operated by WLS, including:
– wlstraininginc.com
– healthinsurance.wlstraininginc.com
– All Go High Level (GHL) websites, funnels, forms, CRM, LMS, and automations
– All WLS online courses and digital learning portals
– AI tools including Roxi – Your HR Partner GPT and Star – WLS AI Agent
– Zoom meetings, webinars, and virtual events
– All subdomains, digital downloads, email communications, and lead forms
– Any future websites or digital properties owned by WLS
2. INFORMATION WE COLLECT
WLS collects personal and non-personal information to provide services, deliver training, operate AI tools, process payments, and support users.
A. Personal Identification Information
– Name
– Email address
– Phone number
– Mailing address
– Date of birth
B. Account & Login Information
– Username
– Password
– Course enrollment details
– LMS progress data
C. Payment & Billing Information
– Billing address
– Payment method
– Transaction details
– Last 4 digits of credit card (processed through Stripe/PayPay)
D. Insurance Services Information (voluntarily provided)
– Social Security number
– Household income & size
– Dependent information
– Health plan selections
– Medicare/ACA eligibility information
– Permission-to-Contact documentation
E. Employment & Training Information
– Job history
– Resume content
– Employer details
– Submitted worksheets or assessments
F. AI Interaction Data
– Chat messages sent to Roxi or Star
– AI-generated responses
– Conversation logs and metadata
G. Technical & Device Information
– IP address
– Browser type
– Device type
– Operating system
– Clickstream and session data
H. Marketing & Analytics Data
– Email engagement
– Facebook Pixel interactions
– GHL funnel analytics
– Google Analytics data
3. HOW WE USE YOUR INFORMATION
WLS uses personal and non-personal information to:
A. Deliver services, respond to inquiries, schedule meetings
B. Verify user identity and protect accounts
C. Process payments and prevent fraud
D. Provide insurance assistance when requested
E. Operate AI tools and improve AI quality
F. Deliver and track course progress
G. Send marketing, newsletters, updates, and promotions
H. Improve websites, funnels, analytics, and user experience
I. Comply with legal and regulatory requirements
4. SHARING AND DISCLOSURE OF INFORMATION
WLS does not sell or rent personal information. We may share information with:
A. Trusted service providers:
– Go High Level
– OpenAI
– ElevenLabs
– Stripe & PayPal
– Zoom
– Facebook
– Google Analytics
– Website hosting providers
B. WLS contractors or team members under confidentiality
C. Legal authorities when required
D. Insurance systems when users request insurance services
E. Marketing and analytics partners (anonymized or aggregated data)
F. Successor entities if WLS is merged or acquired
5. ZOOM MEETINGS & RECORDINGS
When attending WLS Zoom events:
– Zoom collects participant data
– WLS may record sessions
– Recordings may capture audio, video, chat, screen sharing
– Used for training, support, quality review, or content creation
– Stored securely and not shared publicly without consent
– Users are notified when recording is active
6. COOKIES & TRACKING TECHNOLOGIES
A. Essential cookies — site functionality
B. Analytics cookies — Google Analytics, GHL, server logs
C. Marketing cookies — Facebook Pixel
D. Preference cookies — settings, autofill
E. Cookie control — users may disable cookies in browser settings
7. DATA STORAGE & SECURITY
WLS uses SSL encryption, secure servers, limited internal access, vendor standards, and encrypted backups where applicable. Data may be stored in GHL, cloud services, or secure encrypted systems.
8. DATA RETENTION
Data is retained only as long as necessary for services, contracts, legal compliance, ACA/Medicare documentation, or business records.
9. NO GUARANTEE OF SECURITY
WLS uses commercially reasonable measures, but no system is 100% secure.
10. YOUR RIGHTS
You have the right to:
– Access your information
– Update or correct data
– Request deletion (unless legally required)
– Opt out of marketing emails
– Restrict processing
– Withdraw consent
– File a complaint to info@wlstraininginc.com
11. CHILDREN UNDER 18
WLS services are intended for adults. Do not use if under 18.
12. CHANGES TO THIS POLICY
WLS may update this Privacy Policy at any time. Updated versions will be posted with a new revision date.
13. CONTACT INFORMATION
Workplace Learning Solutions, Inc.
Email: info@wlstraininginc.com
Mailing Address: 2897 N. Druid Hills Rd #239, Atlanta, GA 30329
